How To Not Be A Marketing Flop
Most companies are
just not customer focused in their advertising and
marketing.
It’s almost always about themselves, how long they
have been in the business, how many services they
have, how many awards they have won, how organized
they are… They actually think that all these would
make people into customers. The truth cannot be
further from this.
People really don’t care about hearing about you.
You must make them see how you can benefit them.
Remember WIIFM – What’s in it for me?
You really need to sneak your way into your
customers’ head and speak to their needs, their
wants, their wishes, their dreams, their fears,
their desires.
You must then offer them benefits, and show them how
your products and services can help solve their
problems, achieve results they only dreamt about,
take away pain that they might have been feeling in
a particular area.
Another problem in most advertising is that people
are selling the wrong things when they should be
selling benefits.
Most people simply talk about features of their
products and services, eg. Comes in an elegant box,
made of fine wood, Handmade by craftsmen. All these
features do very little to sell.
You really have to show your customers how all these
features is going to benefit them.
Whenever possible, you should also sell them the
benefits they are going get from your products and
services, and push them hard repeatedly in your copy
and marketing.
How much time they would save?
How is it going to make their life easier?
How much money they can save in the long run?
Most people are not very adventurous when it comes
to promoting their products and services.
They are usually constrained to a set type of sales
copy or ad that they feel is appropriate for their
industry and end up just like everyone else in that
industry.
The question then becomes why would a customer even
notice you among your competition. You should really
aim to interrupt and demand attention from your
customers.
Being different, brutally honest and in your face
will make you stand out from the crowd. Avoid
advertising based on facts and logic but rather
promote and advertise based on emotion, your
customers’ emotion.
Being enthusiastic in your copy sometimes to the
point of over the top strengthen your chances of
your customers registering your messages
emotionally. People attach emotions to the thoughts
they have, so you need to grab them by their
emotion.
You need to get people to focus emotionally in order
to get them to pay attention to what they have read.
People buy based on emotion, then justify it based
on logic. We buy something we want, then justify and
rationalize our decision with explanations in our
mind.
When writing your sales copy for your products and
services, you should reach out to people, appeal to
their emotions, make them want what you have to
offer and justify it with the rest of your copy.
Most importantly, have the guts to make a call to
action at the end, which is the close. Remember the
advertising formula AIDA: Attention, Interest,
Desire and Action.
You have to walk them through as if they are a
child, telling them exactly step by step what they
need to do. At this point, if they are ready to buy,
they will be waiting for your direction, and it’s
really your responsibility to do it well.
Failing to do so will result in losing sales that
you would otherwise have gotten.
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Jo Han Mok is a
frequent guest and featured speaker at Internet
Marketing bootcamps and conferences on subjects such
as copywriting and Joint Venture Marketing. Visit
his website to find out how he can help you turn
mere words into cash!
http://www.MasterWordsmith.com
If you are NOT a Footbridge client, and want to learn
how, please
contact us today and speak with a marketing
consultant that can help you.
