Direct Mail may seem a little intimidating if you’ve never down it before. But like anything else, its’ much easier when you break it down into smaller steps. In fact, there are just five basic steps in any mailing.
1) Plan your Mailing
2) Choose Your list
3) Create your offer
4) Write and design your mail.
5) Track your results.
1) Plan Your Mailing
To get the most from your direct mail, it’s best to begin with a basic idea about what you want to do and how you want to do it. This is simply a matter of answering a few basic questions.
What is your objective?
Saying you want to do a mailing isn’t very helpful. You must decide specifically what you want to accomplish. If you want to give your sales team a regular flow of leads, for example, your objective may be to “generate 50 sales leads a month that convert into at least 5 sales with a per lead cost of no more than $100”. Whatever your objective, it must be specific and measurable.
What are you selling?
This sounds like a no-brainer. After all, you’re familiar with your product or service right? But your prospect may not be. So take a moment to think about how to describe it to someone who has never heard of you before. What is it? What does it do? How does it work? What do people do with it? What are the important features? How is it different, new, better, or unique? You don’t necessarily have to include all this information in your mailing, bit it’s good to have the details at hand.
Who are you selling to?
Describe your ideal customer. Is it a man or woman or both? What is the business title of this person? What responsibilities does this person have? What is this person’s concerns, fears, and attitudes a bout what you’re selling? Does your ideal customer match the actual customers you have now? The more specific you can ve now, the easier it will be to select good mailing list and crate a compelling offer later on.
What are the benefits?
Does your product save time or money? Offer more convenience? Provide a certain level of prestige? Is it exclusive? Does it help people advance in their career? Avoid mistakes, risk or embarrassment? Reduce the workload? Think about your product from your prospect’s point-of-view. Like the old saying goes, “People don’t want drills, they want holes”.
What is your offer?
An offer is much more than just the price. It’s also the unit of sale, optional features, premiums, guarantee or warranty, time limit, and so on. It is important to understand that your offer is one of the most important elements of your mailing. The more enticing your offer, the more likely your mailing will be successful.
What format should you use?
IN general, your decision about format should be based on how much selling you need to do. A simple reminder mailing to customers, for example, may work fine with a postcard. But a mailing to cold prospects may require a complete direct mail package. In general, the more familiar your prospect is with you and what you’re selling, the smaller the format can be. The less familiar , the larger or more extensive it should be.